Refund Policy Generator
Define clear refund, cancellation, and chargeback terms for your customers — and reduce disputes before they happen.
Not legal advice. The generator and the content on this page are provided for general informational purposes only and do not constitute legal advice. Consult a qualified lawyer for advice specific to your business.
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Free preview · $9 for the full watermark-free pack (HTML, Markdown & PDF)
Generate my Refund PolicyWhy a refund policy helps your business
A clear refund policy sets expectations up front, reduces support tickets, and gives customers confidence to buy. It also gives you a documented process to point to when handling disputes or chargebacks.
Choose the terms that fit your business
When generating your pack, choose from:
- A 14-day money-back guarantee
- A 30-day money-back guarantee
- No refunds (all sales final)
- Your own custom refund terms
Covers cancellations and chargebacks too
In addition to refund eligibility, the generated policy includes sections on how customers can request a refund, how subscriptions can be cancelled, and what to do before filing a chargeback.
Frequently asked questions
- Can I offer no refunds at all?
- You can select 'No refunds' as your policy, but be aware that consumer protection laws in some countries grant buyers certain rights (such as withdrawal periods for digital goods) that cannot be fully waived. Check with a lawyer for your target markets.
- Can I write my own refund terms?
- Yes — choose 'Custom' when generating your pack and enter your own wording, which will be inserted directly into the Refund Policy and referenced from the Terms of Service.